24/7 Support

ARC have award winning tools available to deliver the perfect managed services to your company. Whether it’s problems with your workstation or Servers, ARC are alerted to these issues automatically and respond within our SLA’s. Users now have the ability to submit their own tickets without the need to email or pick up the phone.

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Site Management

​Site Management allows ARC to administer the site remotely 24/7.

Configuration​

Configuration means we can customise sites according to the users requirements.

Patch Management

Patch management automatically tests, and installs patches to an administered system.

Monitoring

Monitoring gives ARC visibility of a site to see where better practices can be applied.

Automation

Patch management automatically tests, and installs patches (code changes) to an administered system.

Reporting

Reporting on a regular basis allows both ARC and the customer to be singing from the same hymn sheet.

Free 14 Day Audit

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